World Journal of Educational Sustainability, Management and Leadership

Vol. 3, No. 2, June 2016

Table of Contents

Articles

Provision of Student Support Services and its impact on Quality University Education

Author: Ibijola, Elizabeth Yinka

Abstract

This paper investigated the extent of provision of student support services in Nigerian universities and its impact on quality university education. The population for the study comprised the public universities, while the sample was made up of 300 staff members and 1200 students selected from 6 universities, using multi-stage, stratified, purposive and simple random sampling techniques. A self-designed instrument tagged “Provision of Student Support Services in Nigerian Universities (PSSS)” was used to collect data for the study. Frequency counts, means, standard deviation, simple percentage and bar chart were used to answer the research questions, while the hypotheses raised were tested at 0.05 level of significance. The study revealed an average level of provision of student support services, and a significant relationship between student support services and quality of university education. It was recommended that, universities must ensure that these support services are adequately provided in order to improve upon the quality of its education.

Keywords: provision, student support services, Nigerian universities, quality of education.